How to Edit a Shipment

 

Do you need to send multiple swag items to one person? What about setting up a shipment for a future date? Did a recipient recently leave your company and now you need to cancel a shipment? SwagUp makes it easy to make changes to your shipments before and after the shipment is set up.

 

Editing a Shipment


 

2. From the item card, click on "Send Swag"

When you hover over the item you would like to send, the card will turn blue and you'll see a "Send Swag" link appear. 

From the item card, click on "Send Swag"

 

3. Click on Select Recipients

Click on Select Recipients

 

4. Click on Add Recipients

Click on Add Recipients

 

5. Choose "select from existing" or "add new contact"

Choose "select from existing" or "add new contact"

 

6. Click on Add Selected Recipients (1)

Click on Add Selected Recipients (1)

 

7. To make edits, you'll click on "Edit Shipment"

To make edits, you'll click on "Edit Shipment"

 

8. You can change the quantity of items you want to send to one recipient

You can change the quantity of items you want to send to one recipient

 

9. You can also change the date that the shipment goes out by clicking the "shipping date" link

You can also change the date that the shipment goes out by clicking the "shipping date" link

 

10. To change the date, you'll click on the date you'd like the shipment to go out on.

To change the date, you'll click on the date you'd like the shipment to go out on.

11. Click "Select"

Click "Select"

 

12. Finally, click on "Save"

Finally, click on "Save"

 

13. Once everything meets your specifications, you'll click on "Review Shipment"

Once everything meets your specifications, you'll click on "Review Shipment"
 
 
 
 

Editing a Shipment that's already been Set Up

Please note that the only change that can be made is to cancel the shipment. Once a tracking number has been generated, we are unable to push through any cancellations or address changes.


 

2. Click on the "Shipments" tab

Click on the "Shipments" tab

 

3. Find the shipment you'd like to cancel and click on "Cancel order"

Find the shipment you'd like to cancel and click on "Cancel order"
 

 

4. Confirm the cancellation by clicking on "Cancel Shipment"

Confirm the cancellation by clicking on "Cancel Shipment"
 
 
Do you have questions? Please reach out to our customer care team here.
 
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