How to cancel a swag order in Salesforce

We understand that sometimes things happen and you need to cancel a shipment. We've made it easy to cancel shipments through SalesForce.

 

Step one: Navigate to "SwagUp Shipments"

Screen_Shot_2021-11-24_at_5.05.37_PM.png

 

Step two: Click the drop down towards the right of the order you would like to cancel

Screen_Shot_2021-11-24_at_5.07.04_PM.png

 

Step three: Click the "cancel" option

Screen_Shot_2021-11-24_at_5.09.57_PM.png

 

Step four: A new window will open up and you will want to click "yes" to confirm the cancellation

Screen_Shot_2021-11-24_at_5.12.24_PM.png

 

Have questions? Contact our customer experience team at here!

Swag_Expert.png

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.

Articles in this section

Ask a question
Not sure how something works or how to make changes? Don’t worry, we’ll answer all your questions.
Our help desk hours:
9:00am - 4:00pm EST Monday to Friday
Follow us on Twitter
Get the latest news and updates first