How do fulfillment and shipping costs work with SwagUp?

From packing swag (including 3rd party items!) to shipping and storage, we handle it so you don't have to. See the pricing details for more.

Once your swag is produced, we professionally assemble your swag at our warehouse to ensure a high quality unboxing experience. From there you can store or ship your swag as needed. Here's how it works.



๐Ÿ“ฆ Storing Your Swag

๐Ÿšš Shipping Your Swag

โœ… Packing Adjustments


(See the full table of costs at the end of the article!)


๐Ÿ’ก Pro Tip: Get a pricing estimate using our pricing calculator


๐Ÿ“ฆ Storing Your Swag


If you choose to store your swag (instead of shipping immediately), we secure your swag in our warehouse.


Your storage costs will depend on whether you are storing custom swag packs or bulk swag.

  • The cost for storing a custom swag pack is $5.00 per pack

  • The cost for storing bulk swag depends on the item size:
    โ€” Small swag (e.g. pens, stickers) incur a storage fee of $0.25 per item
    โ€” Medium swag (e.g. notebooks, shirts) incur a storage fee of $1.00 per item
    โ€” Large swag (e.g. backpacks, jackets) incur a storage fee of $3.00 per item


Note: We accept 3rd party swag! Please see the chart at the end of the article for the adjusted costs. To store 3rd party swag with us, contact a Swag Expert for a shipping label.


Your Total Storage Costs: Quantity of Packs/Bulk Swag x Per Item Storage Cost


๐Ÿšš Shipping Your Swag

Shipping swag is all done within the SwagUp Platform, ready for you whenever you are. You can ship your swag to multiple addresses, including to addresses in different countries.


A popular swag workflow our clients use is to first order their swag to store in our warehouse, then ship out swag to new hires, clients, and community members as needed. To ship swag, you will first need to add the recipient as a contact in the SwagUp Platform. This will allow you to store required shipment information like recipient's name and their shipment address.


If, instead of one-offs, you anticipate shipping several swag packs out at once, you can skip manually adding contacts one-by-one and instead upload a bulk CSV.


As long as you have swag in inventory, you can use the SwagUp Platform to ship swag! If you've just started a swag project, your swag will show up in your inventory once they are produced and available for shipping.


๐Ÿš€ Swag Expert Tip: You can buy shipping credits in advance to fully cover shipping costs ahead of time!


๐Ÿ’ต Pack rates


For domestic addresses ๐Ÿ‡บ๐Ÿ‡ธ

  • The cost for shipping is $15.00 per pack ($23.00 if overnight)

  • The cost for shipping an oversized swag pack is $16.00 per pack ($25.00 if overnight)

  • The cost for shipping a mailer bag pack (< 1 lb) is $11.00 per pack

For international addresses ๐ŸŒ

  • The cost for shipping is $32.00 per pack ($40.00 if express)

  • The cost for shipping an oversized swag pack (+6 lbs) is $45.00 per pack ($55.00 if express)

  • The cost for shipping a mailer bag pack (< 1 lb) is $25.00 per pack


Shipping Bulk Items:

  • While we have negotiated rates for our swag packs, bulk shipment costs are based on weight.
  • If you would like an estimate, you must use our bulk shipping calculator here



โœ… Packing Adjustments

Stuff happens, and sometimes you need to adjust your swag packs in inventory. If you need to adjust your packs, let us know and we'll see if it's feasible. The minimum number of packs you can request to Repack is 25.


If we are able to accommodate your request, the Repacking cost will vary depending on the number of packs:

  • Repacking 25-50 packs: $16 per pack
  • Repacking 50+ packs: $8 per pack

If you have someone in between sizes, we recommend first checking with your Swag Expert for a sizing chart. Our Swag Experts are familiar with the various sizing and quirks between different products/brands and can help you figure out the best choice for your team. If you are still unsure, we suggest going up a size to be safe.




๐Ÿš€ Swag Expert Tip: Want to save on shipping? Not shipping a lot of swag? Good news! The cost for shipping a mailer bag or any lightweight pack (< 1 lb) is $11.00 for domestic addresses and $25 for international addresses!


Still have questions? Reach out to a Swag Expert and let us know how we can help :)


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