COVID-19 Updates
Heads up! We've temporarily extended our shipping lead time of our Swag Packs due to global supply chain shortages and delays. We are committed to maintaining the fastest lead times possible throughout the holiday season, however we encourage our clients to place orders as early as possible to avoid delays.
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What's NewSwagUp is always working to improve our processes to make your experience smoother! Here you'll find our newest updates.
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Returns and Exchanges
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ShippingQuestions and documentation related to shipping swag.
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General Swag QuestionsGeneral questions around how it works, faq's , and basic tips to help you get started!
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Billing & PaymentFAQ and additional support on billing and credits.
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Redeem by SwagUp (BETA)Learn more about how our Redeem by SwagUp pages work.
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SwagUp Dashboard GuideLet's check out how to use our SwagUp Dashboard! Check out all the how to's, tips & tricks!
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Integration PartnersCheck out how-to's for the following SwagUp integrations: Shopify Rippling Postal Commsor Zapier
More Resources
Our help desk hours:
9:00am - 4:00pm EST Monday to Friday